Terms & Conditions

These terms and conditions (‘the Terms’) govern the users (‘you’ or ‘your’) use of the website RIWEINNER.RO (‘the Website’) and your relationship with the operator of the website RIWEINNER.RO, a company registered in Romania. Our registered office is 14, Chamber 2, Mihail Sadoveanu Road, Brasov, Romania (‘we’, ‘our’ or ‘us’).
Please read these terms carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. You should understand that by placing orders on this Website, you agree to be bound by these Terms.
If you have any queries regarding these Terms then please contact us at sales@riweinner.ro

Agreement
By using the Website you agree to be bound by these Terms and authorise us to transmit information to obtain information from third parties, including but not limited to, your debit or credit card numbers, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Amendments
We reserve the right to:
update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms;
modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents; and
disable any user identification code or password we have provided to you, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.

Registration
By using this Website, you warrant that:
you are legally capable of entering into binding contracts;
you are at least 18 years of age;
the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.
You will notify us immediately of any changes to the personal information by e-mailing us at sales@riweinner.ro

Privacy policy
We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.
Protecting your security
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.
By accepting these Terms you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Compliance
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use.
We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.

Third party and external links
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

Orders
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or Paypal account or (ii) dispatch the goods to you, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded (‘Dispatch Confirmation’). The contract will relate only to those goods whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other goods or services which may have been part of your order until the dispatch of such goods or services has been confirmed in a separate Dispatch Confirmation.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
Once an order has been placed we are unable to amend to correct any errors in delivery address or order items placed.

Cancellation
You are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
If you wish to cancel a contract pursuant to this clause, then please see our FAQs for further details of how to return the products.

Prices and payment
All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation).
If your delivery address is within the Romania, no additional taxes will be charged to you. If your delivery address is outside of Romania you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information before purchasing.
Payment can be made by any major credit, debit card or Paypal account. Payment will be debited and cleared from your account before the dispatch of your goods.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

Reviews
If you submit a review, you grant us the right to use, reproduce, modify, adapt, publish, translate, and display such content. You also grant Riweinner SRL the right to use the name that you submit in connection with such content.

Intellectual property
The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors.

Limitations of liablity
Supply of goods
(a) if we fail to comply with these Terms, we shall only be liable to you for losses that you suffer as a result of our failure to comply (whether arising in contract, tort (including negligence), breach of statutory duty or otherwise) which are a foreseeable consequence of such failure.
(b) Nothing in these Terms excludes or limits our liability for:
(i) death or personal injury caused by our negligence;
(ii) fraud or fraudulent misrepresentation;
(iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
(iv) defective products under the Consumer Protection Act 1987; or
(v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or
(vi) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
Use of website
The Website is provided on an ‘as is’ and ‘as available’ basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet.
Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to your use of the Website.

Severance
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Entire agreement
These Terms form the entire basis of any agreement reached between you and us.

Law and jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Romania and Brasov and any disputes will be decided only by the Romanian courts.

Personal data protection is important to us, therefore we pay special attention to protecting the privacy of individuals, as also referred to as “the data subjects” who visit the www.riweinner.ro site, in accordance with the U.E. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“GDPR”).
Please carefully read the following Policy to understand how the information about you will be treated as “personal data”.

By this Policy we want to inform the persons who visit www.riweinner.ro about the nature of the personal data that we operate, about the purposes of the processing and about the rights they enjoy.

The personal data operator is S.C. Riweinner S.R.L..

Personal data means any information about an identified or identifiable natural person (“the data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or one or more many specific elements of his physical, physiological, psychological, economic, cultural or social identity.
By providing any personal data through the www.riweinner.ro website, you understand and agree that your data will be processed in accordance with the provisions of this Data Protection Policy.
To access our website you do not have to register.
However, there may be circumstances in which you choose to register / register to receive information or news about our services and solutions, or about our actions. In these cases, we can contact registered people to invite them to events, provide them with information about our services or other direct marketing purposes.
If you are just a visitor, we do not collect personal information other than the information stored by using the cookies, which are described in the “Cookie Policy” section.
If you contact us by e-mail, fax or via this site, we will be able to contact you in the future to send you promotional materials and promotions or to inform you about our offers or events we will organize or participate. We will never use the name or information about you without your prior consent. You will be able to tell us if you want to receive this information in the future.

Our goal, as far as our site is concerned, is information and presentation, and the new GDPR rules are part of this context. Therefore, we promise that the security of your data is a priority for us and that we use this data for the sole purpose of giving you personalized experience both on our website and on the online platforms we promote our products and services. We use your data only if we have your agreement in many ways, depending on their nature.

MORE DETAILED ALL TYPES OF DATA THAT WE COLLECT AND HOW WE USE THE FOLLOWING:

EMAIL ADDRESS

If you have provided us with your e-mail address, we will use it to send you emails about our services / products, our events and projects published periodically on this site..

FIRST NAME AND LAST NAME

If you provided us your First and Last Name, we use this data to personalize the emails you receive from us.

PHONE NUMBER

If you provided us with the Telephone Number, we use this data to contact you quickly if you place orders or participate in our events / projects in order to provide information on the locations of these projects / events or last-minute changes in their program.

DATA OF INVOICE

If you provided us with the billing data, we use this data to produce the tax invoice representing the value of the ordered products

DATA ABOUT BROWSER / IP / DEVICE

If you have agreed to collect the details of Browser, IP, Device, we use this data to determine how you use our site, so that we make the necessary changes to help you find the information you are looking for.

PRINCIPLES RELATING TO THE PROCESSING OF PERSONAL DATA

The processing is done in a legal, correct and transparent manner,
Collection will be done only for determined, explicit and legitimate purposes, the data being subsequently processed in a way incompatible with these purposes,
The collection of data will be appropriate, relevant and limited to the information necessary for the purpose of the processing,
Personal data will be accurate and up-to-date,
All necessary steps shall be taken to ensure that the incorrect data is erased or corrected without delay,
The data shall be kept in a form that permits the identification of the data subjects for a period not exceeding the period necessary for the purposes for which they are processed,
Data shall be processed in a way that ensures the adequate security of personal data, including protection against unauthorized or unlawful processing and against loss, destruction or accidental damage by taking appropriate technical or organizational measures.

PARTITIONING OF PERSONAL DATA

Your personal data may be transmitted to other entities only on the basis of your express consent, except where there is a legal obligation for us to do so.
Please be aware that under certain circumstances we may be required to disclose your personal data, our partners, and / or other third parties that provide us with services.
We have not sold, sold, and sold your data to third parties. We offer services that are based on the trust of customers and potential customers, and personal data security is essential in this process.

PROCESSING OF PERSONAL DATA THIRD, OTHER SITES AND SPONSORS

The www.riweinner.ro site may contain links to other sites whose Personal Data Processing Policies may be different from ours.
Therefore, please consider this fact and consult the privacy policies of the other sites, not taking responsibility for the information sent or collected by these third parties about the content of these sites and, by as a result, we will not be held responsible for the content, advertising, goods, services, software or other materials available on or through these sites. We will not be responsible for the loss of visitors’ personal data or other damages caused by access to those sites.

AUTOMATIC DATA PROCESSING – COOKIE

The www.riweinner.ro site uses cookie identifiers. Cookies are text files that are stored in a computer through the Internet Browser. Many sites and servers use cookies. A cookie ID is a unique cookie identifier. It consists of a string of characters by which Internet pages and servers can be assigned to the Internet browser where the cookie was stored. This allows websites and servers visited to differentiate the individual data browser from other Internet browsers containing cookies. A certain Internet browser can be recognized and identified using a unique cookie.
By using cookies, S.C. Riweinner S.R.L. can provide users of the site with more user-friendly services that would not be possible without setting cookies. With a cookie, information and offers on our site can be optimized with the user in mind. Cookies allow us to recognize the users of our website. The purpose of this recognition is to make it easier for those who access our website.
The user of the website that uses cookies does not have to enter access data each time the site is accessed because it is retrieved from the website and the cookie is thus stored in the user’s computer system. Another example is the shopping cart cookie in the online store. The online store remembers articles that a customer has placed in their virtual shopping cart through a cookie. The target person can, at any time, prevent cookies from being set up by proper Internet browser settings, so they can permanently refuse cookies. In addition, already set cookies can be deleted at any time via an Internet browser or other software. This is possible in all popular Internet browsers. If the person concerned disables the cookie setting in the Internet browser used, not all of our site’s features can be fully utilized. During use, we may automatically collect non-personal information such as the IP addresses from which you access the site and browser you are using, and you agree to store certain information on your computer (the cookie), all for the purpose of to provide you with optimal access to and use of your site. For more information, please access our Privacy Policy.

COOKIES LIFETIME

The cookies we use on www.riweinner.ro have a variable lifespan, but this does not exceed 2 (two) years. All cookies are “first-party”, they are not sent to other foreign companies.

DATA RETENTION

We may keep the data processed for different periods of time, considered reasonable, in accordance with the purposes stated in this Policy.

OUR MARKETING MESSAGES

If we have your agreement, we will email you marketing messages in order to inform you about our products, our offers, new articles published on this site and useful articles published on other sites on Internet.

USER ADDRESS BY ADVERTISING OFFERS

We run online advertising campaigns to inform you about the products and services we offer and / or the articles published on this site.
In this context, we use two advertising networks – Facebook and Google / DoubleClick, as well as more user-directed marketing techniques – based on demographic data (gender, age, geographical distribution, proximity) or interests – at our disposal by the networks mentioned above.
Often, our ads, which you see on other sites, are displayed based on the information we have about you (for example, when you visit or sign up for a particular event page on our site, you will then be contacted on Facebook or the Google Partner Network with the advert on the course or other ancillary products / services).

THE RIGHTS OF THE PERSON CONCERNED WITH THE PROCESSING OF PERSONAL DATA

Here are your rights in the context of data collection and processing, in line with GDPR:
1. The right to be informed about how your data is collected and used;
2. The right to access the data we have about you;
3. The right to request the rectification of the data we have about you;
4. The right to ask for the deletion of the data we have about you;
5. The right of opposition, namely to oppose the processing of personal data for the purpose of direct marketing;
6. The right to ask you to stop sending marketing messages to you;
7. Right to Restrict Processing;
8. The right to data portability, or to request that your personal data be sent to you or to another operator;
9. The right to withdraw consent at any time;
10. The right to lodge a complaint with the competent supervisory authority..
For any questions about rights and their extension, please send us an email by visiting our site’s contact page.ru.

PROCESSING SECURITY

We have adopted technical and organizational measures regarding data processing updated in accordance with the GDPR requirements in order to protect your personal data against any unauthorized access, misuse or disclosure, unauthorized modification, destruction or loss accidental.
We have taken all the technical measures to ensure that you are not required to provide us with any data (everything is optional), but it is good to know that without them some parts of the site may not work properly, we can collaborate, or not let you know, about the services in our portfolio that you might be interested in.

HOW TO CONTACT US

If we can provide you with any kind of information about our products and services, or the way we collect and use your personal data, please email us from the contact page of our site.

UPDATING OF THE PERSONAL DATA PROTECTION AND PROCESSING POLICY

Considering that the content of this Policy may change from time to time, by updating it on www.riweinner.ro,  it is necessary to check this page for any updates. If you do not agree with the changes made to the Policy, please stop using the www.riweinner.ro website.

If you have chosen the payment method “Online by bank card” it is necessary to fill in a form with information about your card in the secure page of the payment processor.

– Payments by credit / debit cards issued under the Visa and MasterCard logo (Visa / Visa Electron and MasterCard / Maestro) are performed through the “3-D Secure” system developed by the organizations that provide online transactions with the same level of security as those made at the ATM or in the physical environment, at the merchant.

– “3-D Secure” ensures first of all that no information related to your card is transferred or stored, at any time, on the store’s servers or on the payment processor’s servers, this data being directly entered in the Visa and MasterCard systems.

Important to know! – No fee is charged for bank card payments!